Here is the Secret to Keeping Your Job


When AT&T was broken up years ago, Salvatore Maddi and Deborah Khoshaba did a longitudinal study of the employees at Illinois Bell Telephone. They followed these folks for years and found that there was a set of characteristics that were common to the folks that did well. Those without the characteristics they described, did not do so well. They experienced more performance issues, conduct problems and a deterioration of their health. It turns out that only one third of the people excelled in two thirds of them did not do well. Let's take look at what separated the groups. Those that excelled demonstrated three key attitudes. They showed commitment, control, and challenge. Maddi and Khoshaba described these as the three C's. They describe them as follows:

"What we called commitment was a predisposition to be involved with people, things, and contexts rather than be detached, isolated, or alienated. Control involved struggling to have an influence on outcomes going on around oneself, rather than sinking into passivity and powerlessness. Challenge signified wanting to learn continually from one's experience, whether positive or negative, rather than playing it safe by avoiding uncertainties and potential threats." (Maddi, S. R. (2002). "The story of hardiness: Twenty years of theorizing, research, and practice." Consulting Psychology Journal: Practice and Research, Vol. 54, No. 3, 175–185 54(3): 175-185.)

There is a hardiness survey called the HardySurvey that you can take at the Hardiness Institute Website. There is a cost for it but it will give you some insights that may save your job.